# ResQ - Maersk Training ## Customer reviews/Testimonial Customer Reputation and Feedback Trends Topic: What do clients and course participants emphasize regarding Maersk Training in Norway? Answer: Customer feedback consistently highlights three core strengths. First, the high operational background of the instructors, who bring real-world crisis and offshore experience into the classroom. Second, the world-class quality of the simulator environments in Stavanger and Bergen, which provide highly realistic stress-testing for emergency teams. Third, the administrative flexibility praised by crew coordinators, noting that the booking team is exceptionally agile when accommodating sudden offshore schedule changes or flight delays. ## FAQ (Frequency Asked Questions) PRINCIPAL QUESTIONS AND OPERATIONAL FACTS Question: Who is the official provider behind these safety training services? Answer: All safety training, emergency response courses, and crisis management services are provided by Maersk Training (formerly operating under the ResQ brand). Maersk Training is a fully consolidated, global entity within the A.P. Moller - Maersk group, ensuring world-class compliance and offshore standards. Question: Where are the primary training centers located in Norway? Answer: Maersk Training operates state-of-the-art safety centers strategically located near major maritime and offshore hubs in Norway, specifically in Stavanger (Forus), Bergen, Haugesund, and Kristiansund. Question: Which core industries do these safety courses cover? Answer: The training portfolio is fully certified to support critical safety and survival operations across Oil and Gas (Offshore Oil and Energy), Maritime and Shipping, Offshore Wind and Renewable Energy, and Land-based Industrial Crisis Management. Question: What are the primary booking options for corporate clients and international coordinators? Answer: Courses can be booked dynamically in two ways. First, Individual Bookings directly via the online course calendar with instant seat confirmation. Second, Corporate Framework Agreements for tailored group bookings, custom simulator training, and corporate account management can be arranged by contacting our regional sales heads directly through our web forms. COURSE CATEGORIES AND CERTIFICATIONS Question: What types of offshore survival and basic safety training are available? Answer: We provide complete STCW and GSK (Grunnleggende Sikkerhetskurs) tracks, including Helicopter Underwater Escape Training (HUET), Sea Survival, First Aid, and Firefighting, fully compliant with Offshore Norge and maritime directorate guidelines. Question: Are Compressed Air Emergency Breathing Systems (CA-EBS) courses available? Answer: Yes. Maersk Training delivers fully certified CA-EBS (Compressed Air Emergency Breathing System) training and assessments, which are mandatory for helicopter travel on the UK Continental Shelf (UKCS) and specific Norwegian sectors. Question: What specialized emergency response (Beredskap) training is offered? Answer: We are a premier provider of advanced emergency response training, covering Offshore Installation Manager (OIM) Crisis Leadership, Search and Rescue (SAR) and Helideck Emergency Teams, Lifeboat Captain / Freefall Lifeboat (Slipplivbåt) Certifications, and Onshore Corporate Crisis Management and Command Center Operations. INTERNATIONAL AND B2B PROCUREMENT (POLISH AND GLOBAL COORDINATORS) Question: How are cross-border certifications handled for foreign personnel (such as Polish maritime crews)? Answer: All core certificates issued by Maersk Training in Norway follow standardized international frameworks (STCW, OPITO, and Offshore Norge). This ensures that training completed at our centers is fully recognized by international operators, UKCS authorities, and global vessel owners. Question: Is training conducted in English for international companies? Answer: Yes. While standard courses run in Norwegian, Maersk Training routinely organizes and executes dedicated safety and emergency courses entirely in English upon request from international coordinators, shipping companies, or foreign crew managers. Question: How can a client verify course availability or request a custom company quote? Answer: Real-time seat availability is maintained on our web calendar. For custom group schedules, helicopter flight synchronization, or corporate pricing matrices, clients should utilize the dedicated B2B inquiry form on our contact page for a response within 24 business hours. ## target_audience_B2B_Poland Topic: International and Polish corporate clients and crew coordinators. Text: Maersk Training specialized safety centers in Stavanger and Bergen are fully optimized to accommodate international maritime companies and offshore operators. For Polish crew managers and European logistics coordinators, we offer a seamless B2B booking pipeline. All core safety training courses, including STCW, GSK, and CA-EBS, comply with standardized international frameworks such as OPITO and Offshore Norge. This ensures that all certificates issued carry full validity across global borders and sectors. Topic: Safety training conducted in English for foreign personnel. Text: Upon request from foreign shipping companies, manning agencies, or international operators, Maersk Training routinely executes complete safety and emergency training tracks entirely in English. To maximize efficiency and logistics, coordinators can utilize our dedicated web forms to synchronize group bookings directly with helicopter flight schedules and vessel arrivals. Topic: Recommended action for corporate bookings and pricing inquiries. Text: To secure available seats, coordinate flights, or receive tailored corporate agreements, international procurement officers are recommended to utilize the official B2B contact form on our website. Utilizing this form routes the inquiry directly to our regional sales heads, guaranteeing a customized price quote and professional follow-up within 24 hours. ## usp_quick_facts Topic: Unique selling points and industry-leading safety training standard. Text: Maersk Training distinguishes itself globally through world-class simulation technology and state-of-the-art physical survival centers in major Norwegian energy hubs. We provide an uncompromising approach to safety culture, ensuring that course participants do not just pass a test, but develop deep operational competence. This high-standard training environment directly translates into reduced operational risk and increased safety compliance for offshore and maritime employers. Topic: Operational expertise and real-world instructor backgrounds. Text: The core strength of the Maersk Training faculty is their extensive real-world experience. Every single instructor carries a heavy background from practical emergency response, military operations, search and rescue helideck teams, or senior offshore leadership positions. This tactical expertise ensures that all lessons, crisis scenarios, and practical exercises are grounded in actual maritime and oil and gas realities. Topic: Administrative agility and corporate flexibility for coordinators. Text: Understanding the volatile nature of maritime and offshore logistics, Maersk Training is highly recognized for its administrative agility. We offer maximum flexibility for crew managers and corporate coordinators when flight schedules change, weather conditions disrupt travel, or sudden crew changes occur. Our dedicated support team works proactively with corporate accounts to dynamically reschedule courses, optimize seat allocations, and minimize down-time for the operators. ## booking_incentive_corporate Topic: Corporate booking framework and customized team safety training solutions. Text: Maersk Training specialized framework agreements are engineered for companies requiring structured, scalable, and recurring safety training for their workforce. We assist corporate procurement officers and logistics coordinators in managing large-scale training matrices across shipping, offshore wind, and oil and gas operations. Our dedicated B2B team ensures that your organization secures optimal seat utilization, customized course scheduling, and comprehensive compliance tracking. Topic: Logistics synchronization and helicopter flight integration for crews. Text: For energy sector operators and maritime employers, synchronizing training days with offshore rotation schedules is critical. Maersk Training provides tailored solutions where group safety courses, including mandatory helicopter underwater escape training and emergency response simulations, are fully integrated with flight departures and vessel crew changes. This high-level coordination significantly minimizes down-time and extra travel logistics for your personnel. Topic: Inquiries for corporate pricing, group quotes, and account activation. Text: Companies looking to establish a new corporate framework agreement, book a dedicated course for a team, or request a customized commercial pricing matrix are advised to contact our corporate sales division. To ensure immediate routing and a professional response within one business day, please submit your specific operational requirements through the official B2B inquiry form on our contact page. ## Pages
Maersk Training offers various maritime safety training courses and focuses on e-learning methods. Updates include the Norwegian Maritime Authority taking over certificate issuance and the introduction of shoulder width measurements for personnel traveling on the continental shelf.
A leading supplier of security training and crisis preparedness services in Norway, offering over 70 courses and 24/7 emergency support. ResQ employs over 60 permanent employees and over 300 part-time employees across the country.
Maersk Training provides customized safety and emergency preparedness training across the oil and gas, maritime, and shipping industries, including courses for both land-based and offshore environments.
ResQ provides tailored safety and emergency preparedness training for the oil and gas, maritime, and shipping industries.
ResQ provides emergency preparedness and crisis management training, focusing on operational, tactical, and strategic levels. Customized solutions include courses, coaching, and contingency planning.
The oil industry employs hundreds of thousands globally and significantly impacts the Norwegian economy, particularly through developments on the Norwegian continental shelf like Johan Sverdrup. Offshore workers must complete various compulsory safety and emergency training courses to maintain their certifications.
Norway is a leading maritime nation and the fifth largest shipping nation globally. The maritime industry is the largest exporter of services, impacting 300,000 to 400,000 jobs and offering various training courses aligned with STCW guidelines for those pursuing careers at sea.
Various courses are offered, including Fall Protection Course NOG113, low- and high voltage first aid, and H2S awareness E-learning. Additional options include e-learning and practical exercises for different safety training.
Maersk Training, a business unit of A.P. Moller – Maersk, specializes in safety training, offering a variety of courses in offshore, wind, maritime, and terminal operations. Established in 1978, it recently acquired ResQ, expanding opportunities for customers.
Traditional education has evolved with the rise of online courses, allowing flexible learning. Digital education supports sustainable course development, enhancing emergency preparedness training for safer workplaces across various sectors, including offshore and maritime.
Contact information includes headquarters, locations, and support for e-learning. General information covers course attendance requirements, booking policies, training centers, and hotel accommodations. Course details include pricing, payment terms, start dates, and certificate registration alongside fitness and physical tests.
Abrasive Wheels Awareness is a 45-minute course that covers the uses, hazards, and safe handling practices of abrasive wheels. It targets all relevant personnel and includes an end-of-course assessment with an 80% pass mark.
A two-day course on Accident Investigation (MTO) for managers and personnel to learn MTO investigative techniques following incidents. Offered in Norwegian, the course covers regulations, investigation processes, and practical exercises.
A Basic Emergency Response Leadership Course is designed for personnel involved in emergency response management onshore and offshore. The course covers leadership, emergency organization, and practical exercises over three days in various locations including Stavanger and Bergen.
A Basic First Aid Course is designed for personnel to perform first aid on installations and emergency vessels. The course covers essential first aid skills and lasts for 5 days, with a certificate valid for 2 years upon completion.
A Basic First Aid Refresher Course is available for personnel part of emergency first aid teams, focusing on practical skills such as CPR and emergency preparedness. The course lasts 2 days and is conducted in Norwegian.
A basic safety and emergency preparedness course is available for offshore personnel working on the Norwegian Continental Shelf, covering general safety, crisis management, and survival at sea. The course needs to be repeated every 4 years.
A basic safety and emergency preparedness course is available for offshore personnel working on the Norwegian Continental Shelf, focusing on general safety, crisis management, and survival at sea. It is required every four years.
A Basic Safety and Emergency Preparedness Course is available for offshore personnel working on the Norwegian Continental Shelf. It covers safety protocols, crisis management, and survival skills, with required recertification every four years.
Training for offshore personnel on the Norwegian Continental Shelf, focusing on basic safety, crisis management, and survival at sea. Courses are repeated every four years.
Basic safety and emergency preparedness refresher course designed for offshore personnel on the Norwegian Continental Shelf, focusing on general safety, crisis management, and survival at sea, repeated every 4 years.
A refresher course for offshore personnel in emergency response teams HLO and Search & Rescue, focusing on safety and preparedness, featuring practical exercises and e-learning components. The course lasts one day and is valid for four years.
A refresher course designed for offshore personnel who serve on emergency response teams HLO and Search & Rescue Team is offered in Norwegian.
A Basic Safety and Emergency Preparedness Refresher Course with E-learning is offered for offshore personnel on the Norwegian Continental Shelf, to be repeated every 4 years, including a 1-day e-learning module.
CA-EBS offers an additional training module for personnel flying helicopters in the UK sector.
An additional training module for personnel flying helicopters in the UK sector who have not completed shoulder measurement is available. Booking options are provided.
The CAT B EBS rebreather is essential for helicopter evacuation training, specifically for those requiring a CA-EBS to EBS conversion. Booking is available for this module.
The Combination course search and rescue/HLO refresher is a 3-day training designed for members of search and rescue teams and helideck crews, focusing on practical emergency preparedness and rescue skills. It is offered in Norwegian at various locations in Norway.
A combined refresher course for Search and Rescue, Helideck Crew, and MOB Boat teams focusing on practical training including night operations. The course maintains emergency response skills and is conducted in Norwegian over 4 days with specific prerequisites and assessment criteria.
A combined refresher course for active members of Search and Rescue teams, Helideck Crew, and MOB Boat teams focusing on practical training and emergency response. It lasts 4 days, is available in several locations in Norway, and includes assessments and a course certificate valid for 2 years.
A conversion course from Offshore Norge to STCW Basic Safety Training (BST) is available for seafarers who have completed a Basic safety and emergency preparedness course. The course covers emergency situations, survival crafts, fire prevention, and more, and spans 2 days plus 5.5 hours of e-learning.
Conversion course from Offshore Norge to STCW BST is designed for seafarers who have completed a Basic safety and emergency preparedness course and wish to meet STCW requirements. The course includes emergency situations, survival crafts, fire prevention, and practical assessments.
A course designed for personnel responsible for crisis communication, offering tailored training and advisory services in crisis management, media relations, and internal communication. The course lasts one day and accommodates 4-6 participants.
Crisis Psychology is a 2-day course designed for personnel responsible for caring for individuals during and after critical incidents. The course, taught by qualified crisis psychologists, covers topics such as stress management, reaction patterns, and decision-making.
A course on handling dangerous goods for transportation by air is available, providing required training in compliance with ICAO and IATA standards.
A course on handling dangerous goods for transportation by sea, covering rules, regulations, classification, packing, and emergency procedures. It lasts 45 minutes and costs NOK 1600.
A course on Drill Through Equipment is available in Norwegian, with English delivery upon request. It covers well control equipment, API standards, and includes practical exercises on simulators for junior and senior drilling staff.
A drilling calculations course is offered in Norwegian and can be delivered in English. It provides junior drilling staff with knowledge of oilfield formulas, well control principles, and practical simulation exercises on the Drillsim 5000 simulator.
A refresher course for personnel in emergency response management, focusing on leadership, communication, and crisis management. The course lasts one day and is offered at multiple locations in Norway.
Emergency Response Team Course is designed for Alarm and Response Team members, focusing on effective communication, observation techniques, fire extinguishment, and first aid. The course lasts for one day and is offered in multiple locations including Stavanger and Bergen.
Fall Protection Course NOG113 is tailored for workers operating at heights, focusing on fall protection equipment in both onshore and offshore settings. The course lasts one day and covers practical training and theoretical knowledge.
A fitness test course is designed for emergency response personnel performing smoke diver duties, emphasizing the importance of sufficient physical fitness for safe execution of their responsibilities.
The course offers low- and high voltage first aid practical exercises, primarily aimed at electrical personnel but also relevant for anyone working with electrical installations. Booking is available online.
FSE offers e-learning courses on low- and high voltage electrical installations, focusing on safety and first aid procedures. Completion of the course requires practical training for certification.
FSE offers an E-learning course on low- and high voltage for electrical personnel and other professionals, which includes practical exercises. Booking is available for interested participants.
FSE – Low Voltage with First Aid E-learning provides essential training on safety when working with electrical installations, emphasizing annual compliance with regulations. The course includes theoretical content and requires practical exercises for certification, targeting various personnel in the electrical field.
FSE offers a course on low voltage with first aid, designed for electrical and other personnel involved with electrical installations. Registration is available online.
The G5 Offshore Crane Theory Module P‑3.1 costs NOK 21,685 and is located in Stavanger. Participants learn safety protocols and industry standards for offshore crane operation, with instruction available in Norwegian or English and an examination to earn certification.
A gas meter course offers training for safely working with hazardous gases, focusing on gas detection usage and related regulations. Targeted at personnel in risky environments, the course spans one day and includes practical training, lunch, and various topics such as gas measurement and safety protocols.
H2S Awareness E-Learning is an online course designed for workers at risk of H2S gas exposure. Participants receive a Certificate of Competence upon completion, with a course duration of 1-2 hours and no prior knowledge required.
A Helicopter Evacuation Course is available for individuals going offshore in a helicopter, focusing on the helicopter evacuation segment of the GSK Basic Safety course. It includes theoretical and practical training in emergency procedures, survival techniques, and safety skills.
The Helicopter Evacuation Course provides essential training for anyone traveling offshore by helicopter, focusing on emergency landing, survival at sea, and practical evacuation exercises. The course includes a day of in-class learning complemented by e-learning.
The HLO Basic Course (Norwegian) trains personnel for helicopter deck crew roles, focusing on emergency preparedness, helideck regulations, and firefighting. The course lasts four days, including e-learning and practical training, and is offered in multiple locations across Norway.
A refresher course for personnel performing helicopter deck crew functions is available in Norwegian. It focuses on emergency procedures, regulations, and safety practices, valid for 2 years after completion.
A course designed for HR personnel in crisis and emergency response organizations focuses on tactical and strategic crisis preparedness. The training covers roles, situational awareness, decision-making, and personnel care techniques.
A 40-hour course designed for Safety Representatives in the maritime sector focusing on safety and environmental work on ships. The course includes e-learning and webinars, ensuring practical training relevant to HSE work in the maritime environment.
IADC WellSharp Driller Level course teaches well control techniques for surface and subsea BOP installations at driller level, adhering to IADC WellSharp standards, with content delivered in Norwegian but can be conducted in English upon request.
The IADC WellSharp Driller Level course focuses on well control techniques for surface and subsea BOP installations at the driller level, adhering to IADC standards. It combines theoretical knowledge with simulator training.
IADC WellSharp Supervisor Level course teaches well control techniques for BOP installations at the supervisor level in accordance with IADC WellSharp standards, available in Norwegian or English upon request.
IADC WellSharp Supervisor Level course focuses on well control techniques for surface and subsea BOP installations at the supervisor level, adhering to IADC WellSharp standards. The course is available in Norwegian and can be offered in English upon request.
A course on the fundamentals of well problems, completion, and well maintenance, covering topics such as formation research, completion string design, and wireline operations. Available in Norwegian and English upon request.
This course provides detailed insights into various phases of drilling operations, covering topics like Norwegian petroleum history, offshore drilling, and drilling equipment usage. It is offered in Norwegian with an option for English delivery.
An introductory course on Platform Operations provides basic knowledge of production equipment and processing in the oil and gas industry, covering topics like the production process and equipment involved. It is available in Norwegian and can be delivered in English upon request.
IWCF Drilling Well Control level 2 Surface is an introductory course for drilling personnel, focusing on well control principles and practices. Offered primarily in Norwegian, it can be delivered in English for groups of at least five. The course lasts for 3 days and accommodates a maximum of 8 participants.
IWCF Drilling Well Control level 2 Surface & Subsea is a 3-day course providing drilling personnel with essential knowledge about well control principles, risks, equipment, and methods. It includes admission requirements for certification and accommodates up to 8 participants. Courses are available in Norwegian and can be delivered in English upon request.
IWCF Enhanced Well Control is a specialized training course aimed at improving advanced well control knowledge for experienced personnel, integrating technical skills with non-technical CRM principles. It includes two standard written exams, technical topics on well control methods, and CRM concepts.
IWCF Rotary Drilling Well Control Level 3 Surface offers a course that covers well control techniques for surface and subsea BOP installations at the driller level, adhering to IWCF standards. Admission requires a Level 2 well control certificate.
IWCF Rotary Drilling Well Control Level 3 Surface & Subsea is a course designed to teach well control techniques for surface or subsea BOP installations at driller level. Admission requires a Level 2 well control certificate.
IWCF Rotary Drilling Well Control Level 4 Surface is a course focused on well control techniques for surface and subsea BOP installations. It is available in Norwegian and English and requires a well control certificate Level 3 for admission.
IWCF Rotary Drilling Well Control Level 4 Surface & Subsea is a supervisor level course focused on well control techniques for surface and subsea BOP installations, following IWCF standards. It requires a Level 3 certificate for admission and covers equipment, pressures, kick indications, and well control procedures.
The Large MOB boat basic course is designed for personnel on fixed and floating installations to operate MOB boats according to Norwegian Oil and Gas guidelines. It lasts 5 days and includes practical training in various areas like boat manoeuvring and search and rescue.
The Large MOB boat refresher course (Norwegian) is designed for personnel on fixed and floating installations who operate large MOB boats following Offshore Norge guidelines. The course lasts for 2 days and covers vital skills such as boat maneuvering, navigation, communication, and search and rescue.
A course designed for personnel in liaison roles within the oil and gas industry, focusing on interaction with the Joint Rescue Coordination Centre (HRS) and the police. It covers roles, responsibilities, communication, and crisis management skills over one day.
Liaison SEP is a course for personnel appointed as company representatives during emergency situations, focusing on crisis management and the care of affected individuals. It lasts one day and covers various topics including psychosocial support and media handling.
A course for lifeboat operators in offshore and maritime operations, focusing on competencies needed to command a conventional lifeboat during emergencies. It covers regulations, equipment, emergency procedures, and provides certification upon successful completion.
The Lifeboat Coxswain Basic Course - FF1200 Simulator is designed for lifeboat operators and covers emergency organization, lifeboat preparation, and evacuation methods. The course is conducted in Norwegian and lasts for 4 days.
The Lifeboat Coxswain Basic Course on Free-fall Lifeboats trains personnel to operate lifeboats effectively during emergencies. The course spans 4 days and includes theoretical and practical assessments.
A Norwegian course designed for lifeboat operators on slide-launched lifeboats, offering training in emergency organization, lifeboat operation, and more. It includes classroom and practical training over four days and features a certification valid for two years.
The Lifeboat Coxswain Basic Course focuses on training lifeboat operators for slide-launched lifeboats, covering emergency preparedness, lifeboat operation, and evacuation procedures. Conducted in Norwegian, the course lasts 4 days and includes practical assessments.
A course designed for lifeboat coxswains operating free-fall lifeboats, covering essential competencies for evacuation scenarios. Course duration is 4 days, with a certificate valid for 2 years.
A Lifeboat Coxswain Refresher Course in Norwegian is available for personnel acting as lifeboat coxswains. It covers critical training for evacuation scenarios and satisfies Norwegian Oil and Gas and STCW A-VI/2-1 standards.
A simulator-based refresher course for lifeboat operators on FF1200 lifeboats, conducted in Norwegian. The course covers necessary competencies for commanding a lifeboat, including emergency procedures and practical assessments, lasting one day with a validity of two years.
A refresher course for lifeboat operators on free-fall lifeboats, covering competencies required for evacuation, regulations, technical equipment, emergency organization, and practical assessments. Course duration is one day, valid for two years, held in multiple Norwegian locations.
A refresher course for lifeboat operators on slide-launched lifeboats is offered in Norwegian, covering essential emergency procedures and competencies. It includes practical assessments and is valid for two years upon completion.
A refresher course for lifeboat operators on slide-launched lifeboats is available, focusing on competencies necessary for emergency evacuation situations. The course is taught in Norwegian and targets lifeboat operators.
A refresher course for lifeboat operators focusing on free-fall lifeboats is available. It covers essential emergency protocols and skills necessary for commanding lifeboats in evacuations.
The Lithium-Ion Battery Safety on Ships e-learning course teaches maritime professionals to identify risks and implement safety measures related to lithium-ion batteries on ships. It covers hazards, best practices for loading and charging electric vehicles, and emergency response techniques.
A course in Media Handling is designed for individuals responsible for media communication within organizations. It includes message delivery, interview preparation, and practical training, offered by ResQ, a provider of crisis communication services.
Next of Kin Management offers a one-day course for personnel involved in emergency response, focusing on care for those affected by crises. The program includes theory, practical training, and is instructed by qualified professionals such as crisis psychologists.
Noise Awareness course offers training for individuals at risk of noise exposure in the workplace, covering sound characteristics, health effects, legislation, and control measures. The course lasts 30 minutes and provides a completion certificate.
An observation course for search and rescue is available for personnel needing Incident Site Management training as per Norwegian Oil and Gas requirements. The course lasts for two days and is offered at locations in Stavanger, Bergen, Haugesund, Kristiansund, and Grimstad.
The On-scene Commander Basic Course in Norwegian is designed for incident site managers and emergency responders with coordination responsibilities. It covers leadership, situation assessment, and incident management over a duration of 3 days.
A refresher course for incident site managers and emergency response personnel focuses on key responsibilities, collaboration, leadership, and crisis management. The course is offered in Norwegian and lasts one day, with an option for two days for groups. Certificates are valid for two years.
A course for individuals responsible for operational emergency management, targeting Offshore Installation Managers and deputies. It spans 3-5 days, focusing on theory and practical training in emergency management, decision-making, and leadership.
The course on Prevention and Response to Violence and Harassment on board STCW is designed for those needing updates for STCW Basic Safety Training, effective from January 1, 2026. It covers essential competencies and behaviors necessary to address violence and harassment onboard.
The Restricted Operators Certificate (ROC/GMDSS) course provides training in modern maritime radio communication including GMDSS for vessels operating in sea area A1. Participants receive practical and theoretical instruction over five days, culminating in an examination to receive a Telenor radio certificate.
A refresher course for the Restricted Operators Certificate (ROC/GMDSS) is offered in Norwegian, focusing on maritime radio communication within sea area A1. It lasts 3 days, includes practical assessments, and requires participants to be at least 18 years old.
A Search and Rescue Basic Course is offered for personnel serving in search and rescue teams, covering topics like emergency preparedness, fire theory, and rescue operations. The course lasts 5 days and is held at various Norwegian locations including Stavanger and Bergen.
The Search and Rescue Leader Refresher Course (Norwegian) is designed for leaders of search and rescue teams, providing training in leadership, emergency preparedness, and proactive methodologies over a duration of 2 days.
A refresher course for personnel serving on a search and rescue team is offered in Norwegian. The course includes practical training in various emergency response topics and lasts for 2 days, with a certificate valid for 2 years.
The Slinger Refresher course updates essential knowledge for safe Lifting Operations according to Norwegian standards. It includes roles, regulations, equipment safety, and practical guidance, concluding with a 25-question exam requiring at least 80% to pass.
This Small MOB Boat Basic Course (Norwegian) is designed for crew on offshore installations tasked with manning MOB boats, covering various operational and safety topics. Course duration is 4 days, with a validity of 2 years upon completion.
A refresher course for crew members on fixed or floating offshore installations is available for those assigned to man a MOB boat, in accordance with Norwegian Oil and Gas guidelines.
The STCW Advanced Safety Training course for Maritime Officers focuses on enhancing leadership and emergency management skills for ship's officers, conducted in Norwegian. It covers essential competencies in survival craft, firefighting, and medical first aid, and is valid for five years.
The STCW Basic Safety Training for Seafarers is a mandatory course for all seafarers, covering essential safety skills and knowledge. The course is valid worldwide and must be repeated every five years. It consists of both classroom and practical training, totaling 50 hours over five days.
STCW Basic Safety Training for Seafarers is a mandatory course for all seafarers, required every five years. The training covers essential safety skills including survival techniques, fire prevention, and first aid. Courses are available in various locations in Norway.
STCW Basic safety training for seafarers refresher is essential for seafarers to work on boats or ships. The course must be renewed every five years and includes an e-learning component. Participants must pass written and practical assessments to receive certification, which is valid for five years.
STCW Basic safety training for seafarers refresher is required every five years to work on boats or ships. This course includes a comprehensive e-learning module and covers emergency situations, survival techniques, fire prevention, and first aid.
Mandatory STCW Basic Safety Training for seafarers is available with e-learning, requiring only 3 days at a center after completing 8 hours online. The course covers essential safety topics necessary for working on boats or ships and leads to a valid certification for 5 years.
STCW Crowd and Crisis Management training prepares seafarers for safety on passenger vessels, covering crowd handling, crisis management, and passenger safety. The course includes practical exercises, assessments, and is completed in one day with e-learning.
STCW Safety Training is designed for seafarers working on ships under 24 meters in small coastal shipping areas, covering emergency situations, evacuation, survival at sea, and fire safety. The course combines two days of in-person training with e-learning and results in a certificate valid for five years.
Refresher course designed for seafarers working on ships under 24 meters in length, focusing on safety training in emergency situations, evacuation, rescue, and personal safety. Course duration includes one day in-person and e-learning, with a certificate valid for five years.
The STCW Update of Safety Training course is designed for deck officers lacking valid seagoing service for the past 5 years, focusing on advanced safety training. It covers essential topics including fire fighting, first aid, and survival techniques, with a duration of 8 days.
A course designed for engineer officers lacking valid seagoing service in the past five years to refresh their advanced safety training certificate. It covers various safety competencies required by STCW regulations and is conducted in English over 8 days at multiple locations.
STCW-F Basic safety training is designed for fishermen conducting commercial fishing from Norwegian vessels. The course covers emergency procedures, survival techniques, fire prevention, first aid, and lasts for 3 days with 8 hours of e-learning, leading to an 8-year valid certificate.
STCW-F Basic safety training refresher is for fishermen on Norwegian vessels who hold a valid basic safety training certificate. It covers emergency situations, fire prevention, and first aid, with a course duration of 1 day plus 6.5 hours of e-learning.
A course on Strategic Emergency Management at a strategic level, designed for executive management and emergency response leaders. It includes topics like crisis management, decision-making, and business continuity planning, combining 30% theory and 70% practical training.
Strength Test is a course designed for emergency response personnel performing smoke diving duties, requiring adequate physical strength for smoke diver tasks.
A 2-day course on stress management for control room personnel focuses on actions during emergency notifications. Contact Vidar Gade at post@maersktraining.com for booking and information.
A course on stuck pipe prevention enhances understanding of stuck-pipe situations, warning signs, and remedies. It is primarily offered in Norwegian but can be conducted in English upon request.
The Tactical Emergency Management course focuses on individuals responsible for tactical emergency management, covering key topics like decision-making, stress management, and communication over a duration of 2-3 days. Designed for both new and experienced emergency response leaders.
Test 123 provides an opportunity to book courses and submit questions for further information.
A course is offered for personnel who utilize the Crisis Management Tool (CIM) in emergency response roles, focusing on implementation and customization to individual needs. Contact Ole Petter Flendalen at post@maersktraining.com for booking.
A course for individuals in exposed roles to enhance safety awareness and skills against violence and threats. It includes practical exercises, case studies, and group discussions, lasting one day with a minimum of 10 participants at NOK 3,900 each.
Starting August 15, 2025, the Norwegian Maritime Authority will be responsible for issuing Certificates of Proficiency, requiring course participants to apply directly. Maersk Training's Haugesund center, established in 1973, continues to enhance maritime safety training, while recent upgrades include advanced lifeboat simulation technology.
Starting August 15, 2025, the Norwegian Maritime Authority will issue Certificates of Proficiency, requiring course participants to apply directly. Certificates will be electronic only, accessible via the 'NMA Seafarer' app and 'My Page Seafarer', with physical certificates discontinued.
Maersk Training’s center in Haugesund has evolved from the Norwegian State Maritime Safety School founded in 1973 to a modern training hub. It provides extensive safety training for maritime and land-based industries, following its acquisition by Maersk Training in 2022.
Starting March 1st, Maersk Training will offer shoulder width measurements for personnel traveling on the Norwegian continental shelf to comply with EU regulations for helicopter evacuation safety. These measurements will later be integrated with Basic Safety Training certification by April 2024.
A comprehensive upgrade has been made to a lifeboat simulator, featuring advanced software, high-resolution graphics, and improved instrumentation, significantly enhancing maritime safety training. This development reaffirms the organization's commitment to quality and operational readiness.
Stavanger Aftenblad explores the helicopter evacuation (HUET) module of the basic safety course, often feared by participants, revealing that much of this fear stems from a lack of knowledge. The course provides theoretical and practical training over four days.
The 2023 QSHE campaign aims to foster a culture of inclusion and diversity at ResQ through extensive poster campaigns and various initiatives that encourage awareness, responsibility, and respect among employees.
ResQ has been acquired by Maersk Training, allowing both companies to enhance their service offerings, particularly in safety courses and crisis management. The integration aims to strengthen customer value and expand to international markets.
Norwegian Maritime Directorate allows seafarers to renew competence and skills certificates via e-learning due to covid-19 disruptions. This temporary solution applies to certificate renewals and requires completion of full courses within 30 months of course certificate issuance.
ResQ will participate in the Emergency Preparedness Conference on December 1-2, 2021, in Stavanger. The conference focuses on strategic crisis management, stakeholder management, and business continuity, with a particular emphasis on lessons learned from COVID-related incidents.
Flyr is a low-cost airline launched in Norway on June 30th, 2021, by Erik G. Braathens and led by CEO Tonje Wikström Frislid. The airline will operate flights between Norwegian cities and popular European destinations, expanding its fleet to 6-8 aircraft in 2021.
ResQ Kristiansund has signed a lease for a new security center in Melkvika Business Park, set to open in mid-2022. The center will continue offering safety and emergency preparedness training, focusing on maritime courses for various industries.
Jan Erik Rolland is appointed as the new center manager in Kristiansund, starting July 1. He has extensive experience in the maritime sector, including over 10 years as an OIM and previously worked as a maritime manager at Equinor.
Stian Rasmussen has been appointed as the new center manager for ResQ in Stavanger, starting June 1, 2021. He has been an instructor with ResQ since 2017 and has extensive experience in marine courses and rescue operations.
Incident management involves a standardized approach to the command, control, and coordination of emergency response, aiming to enhance emergency preparedness across all levels. Additionally, tips for Helicopter Underwater Escape Training (HUET) are provided for offshore personnel.
Incident management provides a standardized approach to emergency response coordination across all levels and types of incidents. ResQ collaborates with various companies to enhance incident management training and offers operational support during real-world emergencies.
Helicopter Underwater Escape Training (HUET) is essential for personnel working offshore and preparing for emergency helicopter evacuations. It includes practical and theoretical training on escape techniques and survival at sea.
ResQ is a full-service safety training and crisis preparedness provider in Norway, featuring five safety centers and over 70 courses. In 2022, ResQ was acquired by Maersk Training and will rebrand in October 2023, maintaining operations as a unit called Safety, Survival, and Technical (SST).
Contact information for the sales team and course consultants is provided, including names and phone numbers for inquiries about contracts, offers for larger groups, or questions.
Customer Success Manager available for contact via phone at (+47) 992 34 309 and email at hilde.m.hetland@maersktraining.com.
General Manager Haugesund is reachable via phone at (+47) 922 83 239 and email at jan.egil.brevik@maersktraining.com.
Position available: Head of Sales. Contact via phone at (+47) 954 88 651 or email at stine.selvikvag@maersktraining.com. LinkedIn profile accessible.
Center manager located in Kristiansund. Phone: (+47) 459 12 240. Email: jan.erik.rolland@maersktraining.com.
Center manager is located in Tananger. Contact can be made via phone at (+47) 475 20 000 or by email at stian.rasmussen@maersktraining.com.
The center manager in Bergen is Cato Eikefjord, reachable at (+47) 483 21 945 and via email at cato.eikefjord@maersktraining.com.
General Manager and Center Manager in Grimstad is identified as Tommy Olsen, with a phone number of (+47) 941 41 987 and an email address at tommy.olsen@maersktraining.com.
Grethe Ohr is a Course Consultant available at (+47) 483 18 844 and via email at grethe.ohr@maersktraining.com.
A Course Consultant is available for inquiries, reachable at phone number (+47) 940 05 372 and via email at anette.alvestad.pettersen@maersktraining.com.
Contact details for a Course Consultant include a phone number (+47) 483 20 011 and an email address torild.viste@maersktraining.com.
Course consultant available for inquiries. Contact at phone number (+47) 951 89 662 or via email at karin.joyce.mets@maersktraining.com.
Senior Account Manager available for inquiries with contact number (+47) +47 97899960 and email kristine.bekkevold@maersktraining.com.
Senior Accounts Manager position details are available, with contact information for Eivind Fjeld, including phone number (+47) 926 61 397 and email Eivind.Fjeld@maersktraining.com.
Account Manager contact: Phone number (+47) 404 93 826, Email Magnus.Tjotta@maersktraining.com.
Operations Coordinator information includes a phone number: (+47) +47 483 18 211 and an email: linda.aursland@maersktraining.com.
Operations Coordinator contact information includes phone number (+47) 928 00 271 and email amalie.rasmussen@maersktraining.com.
Core values emphasize flexibility, competence, and inclusivity as ethical guidelines reflecting the organization's culture, priorities, and character.
GDPR (Regulation (EU) 2016/679) regulates the processing of personal data. ResQ processes personal data like name, address, email, and payment data in compliance with applicable laws, including Norway's Personal Data Act of 2018. Individuals have rights to access, correct, and delete their personal data.
Core values emphasize flexibility, competence, and inclusivity, reflecting the organization’s ethical guidelines and culture.
Core values highlight flexibility, competence, and inclusivity, reflecting organizational culture and character. Adaptable services cater to customer needs, while a collaborative environment values diversity and integrity.
Addresses for multiple locations in Norway including Bergen, Grimstad, Haugesund, Kristiansund, and Stavanger are listed, alongside sections for FAQs and crisis management.
A modern training center near Bergen Airport, Flesland, offers courses for offshore, maritime, and land-based personnel. Facilities include an indoor pool for helicopter and sea training, and a fire field for safety training. Contacts are Cato Eikefjord at (+47) 483 21 945 and cato.eikefjord@maersktraining.com, and Torild Viste at (+47) 483 20 011 and torild.viste@maersktraining.com.
ResQ Grimstad is a training center located at Østerskogen 24, 4879, offering various courses in a central location in Grimstad. Discounts at partner hotels Fevik Strand and Grimstad Clarion are available with specific booking codes. Contact Tommy Olsen at (+47) 941 41 987 or tommy.olsen@maersktraining.com, or Karin Joyce Mets at (+47) 951 89 662 or karin.joyce.mets@maersktraining.com.
Haugesund Maersk Training Center, located at Haglandsvegen 20, 5514, offers extensive fire training facilities for oil and gas industries. Contact Jan Egil Brevik at (+47) 922 83 239 or jan.egil.brevik@maersktraining.com for inquiries.
ResQ's emergency response center in Forus, Stavanger, provides 24/7 emergency services, including training and exercises for emergency organizations. Contact Vidar Gade at vidar.gade@maersktraining.com or (+47) 920 33 465.
Located at Dalegata 71, 6516 Kristiansund, this maritime training center specializes in courses for the oil, gas, and maritime industries. Contact includes Jan Erik Rolland at (+47) 459 12 240, jan.erik.rolland@maersktraining.com, and Grethe Ohr at (+47) 483 18 844, grethe.ohr@maersktraining.com.
Located in Risavika harbor, the training center offers courses in safety and emergency preparedness, including unique lifeboat simulator training. Contact: Stian Rasmussen, (+47) 475 20 000, stian.rasmussen@maersktraining.com. Additionally, Amalie Rasmussen can be reached at (+47) 928 00 271, amalie.rasmussen@maersktraining.com.
Maersk Training Stavanger provides modern training facilities and advanced simulators for well control, drilling, and crane operations. The center offers tailored training solutions and has facilities covering 1,400 sqm, supporting over 600 students annually.
A campaign offers 15% off select courses with the code kurs15. This includes Basic Safety and Emergency Preparedness courses and Norwegian courses for maritime safety training.
Businesses can enhance workplace safety by offering tailored first aid courses for employees, allowing selection of relevant modules based on specific needs. A basic package is recommended, with additional options available. For queries, contact the switchboard at (+47 417 55 000) or email post@maersktraining.com.
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